It is easy to skip the unzip step because when you click on the zipped folder that is downloaded, it shows you the contents. It will not install unless it is unzipped first; however.
EndNote requires all Microsoft Office programs be closed before installing. This includes Microsoft Word and Microsoft Outlook. Close these programs and click on Retry.
If the program still will not install, try rebooting your computer and installing it before opening any Office program.
Check that the EndNote menu is showing at the top of the screen.
If the menu is showing, this means that EndNote is running but no library is open.
You can open an existing library or create a new one by clicking "File" then "New" or "Open Library". A new library will be saved to your Documents folder.
If the menu is not showing and you can't get it to appear, reboot your computer and try again.
If citations are entered in curly brackets without formatting like {Meggyesy, 2000 #2}, several things might be the cause:
Advantages to using temporary citations:
If you have a lot of citations in a document, Word may to check them frequently and start to run slow. If Word seems to freeze up or run slow, turn instant formatting off and just update the citations when you are done working for the day.
There are several issues that will prevent an EndNote library from opening.