EndNote X9 came just in time for the 2019 school year! To get the newest version of EndNote, follow the instructions on the Getting Started tab of this guide!
Firefox imports records directly into EndNote with no extra steps required.
Chrome saves a file to your computer and then you must import it to EndNote from within EndNote.
Internet Explorer does not work well with some databases or with EndNote. Try a different browser.
Safari may offer you the option of importing directly or saving. It works differently with Macs and Windows.