Papers for Nathan Serfling
Should any students stop by today (2/9/2018) with papers for me, I do have a box outside of my door (which they are should know) for their essays. His office is in the SE corner of the Writing Center.
To recycle books:
If patrons need access to Learning Express Library or other State Library resources, direct them to this State Library page: http://library.sd.gov/LIB/ERD/access/complete.aspx#L
Creating a user registration in Learning Express will permit use on campus, possibly off campus, too. Elizabeth is checking for further details on access. mk
If the KIC scanner gives this error message, please report it to Cort: "Scanning process was interrupted..." If this happens during regular business hours, he can reboot the scanner. If it happens when Cort is out, we can switch the scanner off and back on. The power button is located at the back of the scanner, right below where the power cord is plugged in.
If the problem persists, it might help to switch the scanner from "Book Mode" to another mode. KIC Tech support says: "This [error] could be due to scanning single sheets of paper with “Book Mode” selected as the scanning mode since “Book Mode” will look for a book gutter, when it doesn’t find one, it will throw that error. mk
During regular business hours, please notify someone in Access Services if an item that should be on shelf is missing. We will add the information to Alma and tag the item as missing in the catalog.
After hours, you can use a paper form to report missing items, and leave it on Adam's desk. We keep a few Search & Notify forms at the Library Services Desk. The same form is used when a patron claims that an item on loan to him/her has been returned. Use the check boxes at the top of the form to indicate a "claim returned" or whether a patron should be notified when the missing item is found. There's no need to fill in the patron information fields if no one has asked to be notified. (MK)
If a patron has trouble logging into our online resources from off-campus, tell him/her to:
If problems persist:
PRIMO--students use their Jacks e-mail username and password
Off-campus access to other library databases--students use MyState username and password
Students, Staff, and Faculty can reset their passwords using the following link - https://loginhelp.sdstate.edu/. Students can reset their SDSU and Board of Regents passwords.
ALMA Login--use full jacks or sdstate email address + email password
LibApps Login --firstname.lastname@example.org + Student1 (For room reservations go to LibCal then Room Bookings)
LibStaffer Login --email@example.com + Student1
SDSU Users: Use your network/email login.
Non-SDSU Users Guest Login
For Fall 2016
April 2018 ~ LK