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Library Services Desk: Computers / Software / Equipment

This guide is intended to provide a communications means to all personnel involved in the Library Services Desk

Adobe Suite

Adobe Suite is available on Computers 22, 23, 24, 25, and 16 (on the south wall in the lobby). Study Room 208 includes Adobe Creative Cloud software for video editing.

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The Suite includes the following programs: 

Acrobat DC Dimension Media Encoder Substance 3D Painter
After Effects Dreamweaver Photoshop Substance 3D Sampler
Animate InDesign Prelude Substance 3D Stager
Audition InfoCopy Premiere Pro XD
Bridge Lightroom Premiere Rush  
Character Animator Lightroom Classic Substance 3D Designer  

 

May 2025 MK

Adobe Account Setup

First time users for Adobe must create a free account. 

  1. Go to adobe.com and click on "Sign in."
  2. Click on "Create an account."
  3. Fill out the form and click on "Create account."
  4. Verify the email address by going to the email address you used to create the account and click on the link. 
  5. To log out out of Adobe, click on the colored circle at the top right of the screen, then click on "Sign Out."

5-12-25 MK

All-in-One (AiO) PC used as a second monitor

All-in-One (AiO) PCs in Rooms 207 and 209 may be used as a second monitor for your own laptop. Follow these steps:

  1. Shut down the All-in-On (AiO).
  2. Plug an HDMI cable into the "HDMI IN" slot in the back of the AiO. 
  3.  Plug the HDMI cable into your laptop.
  4. The AiO will detect this and turn on the monitor automatically.

10/17/23 DM
Rev 5/12/25 MK

Connecting Android/Linux to wifi

This should work for Linux computers as well as Android phones:

  1. Select your Settings app (gear icon)
    • Alternative Method: Swipe down from the top and press and hold Wifi symbol
  2. Select Connections (Wifi icon) or Network & Internet
  3. Ensure your Wi-Fi is toggled on
  4. Select Wifi
  5. Tap the name of the Wi-Fi network you want to connect to (e.g. SDSUFacStaff or SDSUStudent) in the Current Network list
  6. Enter the following settings:
    • EAP Method: PEAP
    • Phase 2 authentication: MSCHAPV2
    • CA Certificate: Do not validate or Do not verify or Use System
      • Accept or approve any prompts related to the certificate
      • CA Certificate: Please select Use System - Do Not Validate and not Install certificate
      • Do not use Request Status, Require Status for All Certificates, or Require Status for Untrusted Certificates
    • Identity: 
      • Students: Full Jacks Email (example@jacks.sdstate.edu)
      • Faculty / Staff: FirstName.LastName
    • Anonymous Identity: leave blank​​​​
    • Password:
      • Students: Jacks email password
      • Faculty / Staff: Email password
    • Domain: sdstate.edu
    • Mac Address: Use Device Mac
      • Do not use Randomized
  7. Select Connect

EndNote21 and EndNote 2025

EndNote 2025 is now available to all current SDSU faculty, staff, and students. There are links to the installer files on the EndNote Research Guide and on InsideState. 

It is important that people have both the EN2025Inst and License.dat file in the same place on their computer. If they are asked for a product key, it is because they did not save both files in the same place on their computer.

At this point EndNote21 will still work well. When Microsoft Word updates, people may need to update EndNote as well. 

8/19/2025 mk

Lockdown Browser

Personal computers: When students have LockDown Browser installed on their personal computers, it will not work properly unless pop-ups/ad blockers are disabled. If they are having trouble with LockDown Browser, check this first.

On the library's computers this should not be a problem.

They can download LockDown Browser here: https://loginhelp.sdstate.edu/FAQ.aspx

Chromebooks: Pop-up blockers are activated by default in Chromebooks, so we may see students with Chromebooks unable to use LockDown Browser. Once the blocker is de-activated it should work. Scott says that instructions for how to do this will differ for various types of pop-up and ad blockers, and in different browsers. Generally it is in the browser settings, or on the toolbar if it is an add-on.

Library workstations: As of 2/13/2024, we are waiting for an updated version of LockDown Browser from IDS. Staff credentials should allow admin access to workstations. Staff can install it as needed/requested by library users.

Library laptops: Users have admin credentials so they can download LockDown Browser as needed on library laptops. 

Updated by NM, 2/13/2024

Mac Computers

Mac computers have been installed in two locations in the library. 

There are three in the main reference area: Computers # 21, 22, and 23.

There is one on the upper level in Study Room 208. 

The Mac computers require a login, but it is posted on the monitors: 

Login: library

Password: sdsu2022

3-22-22 SB

 

Microsoft Office 365

Current students, faculty, and staff may install the software on up to five university-owned or personal computers at no cost.

The software will remain active and usable for as long as you are a current faculty member, staff member, or student. 

Based on Microsoft's licensing requirements, it's not offered to past students who have graduated or leave SDSU.

Installation instructions: https://help.sdstate.edu/TDClient/2744/Portal/KB/ArticleDet?ID=135075

Additional information: https://help.sdstate.edu/TDClient/2744/Portal/Requests/ServiceDet?ID=51274

2/8/22 - NM, updated 11/29/23 - NM

Photocopiers

We have two photocopiers on the main level. One takes Hobo Dough, the other one takes coins and dollar bills. Black and white copies cost $0.05/page. 

Reviewed August 2022 - SB

Microform Readers/Scanners

Payment

Card swipe is the only option to print from the microfilm/fiche reader/printers on the lower level.   For patrons who do not have hobo dough (for example community patrons), we can use our department card to make their printouts.  Charge $.05 per page for printing.  However, there is currently no paper in the machine, so we recommend the microfim/fiche scanner.  Scanning is free.

Reviewed June 2022-SB

Microform Manuals

Turnitin

Turnitin plagiarism detection software can be accessed in D2L by faculty members. They need to self-enroll as students in the course “SDSU: Turnitin Checking & LDB Sandbox”. 

NM 2/7/25

Schedule a Staff Laptop

We have 3 staff laptops available for checkout through ALMA. The instructions are in the Word document linked above. 

Reviewed June 2022 - SB

For problems logging into the staff laptop, see "Logins/Login Issues" tab in this guide

LibCal Availability and Outlook

Add Availability for LibCal Appointments

If you use the appointment scheduler in your LibGuides, you may need to update your availability each semester. See instructions below.

  • In LibCal, go to Appointments (in the orange bar)
  • Click on the Availability tab
  • Enter the times you are typically available. Remember that LibCal will check your Outlook calendar and not list times you are listed as out or busy.

Syncing LibStaffer with Outlook

 

Syncing LibStaffer with Outlook

Log into LibApps at https://sdstate.libapps.com/libapps/login.php
Choose LibStaffer from the list of apps in the drop-down menu.
Click on your e-mail address in the top right corner of the screen.
Click on Calendar Sync
LibCal Sync – LibCal Appointments Sync Enabled
Server/Host name – outlook.office365.com.
Enter your username (firstname.lastname@sdstate.edu).
Enter your e-mail password.
Click Save.

Click "Run the Export."

SDSU Virtual Lab

SDSU Virtual Lab ( https://cloudapps.sdstate.edu/ )  provides SDSU users access to software that they do not otherwise have access to. Any SDSU user can access SDSU virtual lab anytime anywhere through any browser, using existing SDSU authentication credentials. Application software can be very expensive to purchase or unable to access off campus. Hence, SDSU has licensed the following software.

Use this file path: 

Inside State>Technology & Security>Technology>Units>Instructional Design Services>Cloud Applications

Step by step instructions for SDSU Virtual Lab access    

  • 7-Zip File Manager
  • GIMP 2
  • HedgeSim
  • IBM SPSS Statistics
  • Invitrogen
  • JMP 8
  • Logger Pro
  • MATLAB R2011b
  • Microsoft Office
  • National Instruments LabVIEW
  • VNC SAS
  • Win Geom
  • Win Plot
  • ... ...

Software list updated: March, 2020

Reviewed May 2022 SB

Special Software

AutoCAD & Revit

Students can create a free account to access AutoCAD, Revit, and maybe some of the other software created by the same company, Autodesk. https://www.autodesk.com/education/edu-software/overview?sorting=featured&filters=individual

Virtual Machine software

IT has created some virtual machines for students. This works like remoting into your computer: students can sign in and have access to all the software that is on the virtual machine. They have had access to this for a while, but a special view just for the library has been added. The following software will be accessible through the VM:

SolidWorks

Matlab

SPSS

ArcGIS

Office

"R" and R-Studio

SAS and STATA both have a cloud interface now; students who use these should be able to get information from their instructor about how to access these.

To access the virtual machine, students can go to cloudapps.sdstate.edu and use their SDSU credentials to log in. If they choose the "library" icon once logged in, they will be able to access the above software.

VMware "Virtual Machine" App

VMware (a virtual machine app) is available to all students. Among other things, it can serve as a workaround for logging into library resources. For download instructions and further info, go to https://www.sdstate.edu/information-technology/technology-support-desk/student-software Click on CloudApps. 

After logging in, the browser treats the student as an "on campus" user, so they would be able to log in to any library resources without having to log in again. If they are unable to not log in to CloudApps, then the problem is likely with their credentials.

10/6/23 DM
Reviewed 5/6/2025 MK