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EndNote: Troubleshooting & Help

Get Help for EndNote

LaTeX users

EndNote does not work directly with LaTeX. You can use BibTeX as a citation manager with LaTeX. For more information, check out the MIT guide.

Windows - EndNote Ribbon Does Not Show in Word

In Word 2010 or later, click on the File ribbon Word File Image

Click on Options then Add-Ins

In the Manage box, click on Disabled Items and click Go.

Check the box next to any EndNote add-ins, click Enable then click OK.

You should now see the EndNote ribbon in Word.

If that did not work, try the following steps to configure EndNote's Add-in.

  1. Browse to the EndNote Program Files folder:
    64-bit Machines: C:\Program Files (x86)\EndNote
    32-bit Machines: C:\Program Files\EndNote
  2. Run the "Configure EndNote.exe" utility.
  3. Make sure "Configure EndNote components" is selected and click Next.
  4. Select Cite While You Write add-in for Microsoft Office and click Next.
  5. Click Finish.
    Note: The message may read that the Configuration was canceled.
  6. Open Microsoft Word and look for the EndNote tools in the ribbon.

EndNote In-Text Citations with {# } for Windows

When in-text citations come in with squiggly brackets, the pound sign, and a number, it is a temporary citation. To fix this, you will need to change a preference in Word.

  • In Word, click on the EndNote Ribbon
  • Click on Preferences

Word EndNote Preferences

  • Make sure that Enable Instant Formatting on new Word documents is on

Instant Formatting

 

EndNote In-Text Citations with {# } for Mac

When in-text citations come in with squiggly brackets, the pound sign, and a number, it is a temporary citation. To fix this, you will need to change a preference in Word.

  • In Word, click on Tools on the EndNote toolbar   

 Mac EndNote Toolbar

  • Click on Cite While You Write Preferences...

Mac Word EndNote Preferences

  • Make sure that Enable Instant Formatting on new Word documents is on

Instant Formatting

 

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